CSM® Training Course in United States

  • Course Duration3 Years
  • Course Start10 Sept. 2017
  • Course Fee2900 USD

Course Schedules

Course Highlights

  • Achieve 14 PDUs after completing the course.
  • Training content accredited by ScrumAlliance.
  • On Demand 24/7 support via email, chat or phone.
  • Hard copy of the study material for classroom training.
  • Classroom Training delivered by CST® Certified Scrum Trainer professional.
  • Refreshments with coffee/tea and snacks included.

Learning Outcomes

  • Agile leadership: What it is and why it is important for a ScrumMaster. Common models of leadership.

  • Coaching and facilitation: Coaching definition, coaching scenarios, and facilitation techniques used by ScrumMasters.

  • Team Dynamics and Management's Role for teams: The role of culture in teams and how to lead teams to high-performance.

  • Definition of Scrum: Basic Scrum background and framework, principles and values which ensure the correct understanding of Scrum.

  • Scrum theory: the three legs of Scrum theory (transparency, inspection, and adaptation) are explained: responsibility, self-organization, self-management, sense of urgency, commitment, technical excellence, rhythm, discipline, respect, and courage.

  • Scrum framework: The meetings, artifacts and roles that make up the Scrum process.

  • Scrum practices: Estimation, planning, user stories, planning poker, prioritization techniques and other practices which are commonly used in Scrum.


Certified ScrumMasters® help project teams properly use Scrum, increasing the likelihood of the project's overall success. CSMs understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers.

CSMs act as "servant leaders," helping the rest of the Scrum team work together and learn the Scrum framework. CSMs also protect the team from both internal and external distractions.


Whether you are new to Agile principles and have an idea of what Scrum is, or have already spent time involved with teams talking about or implementing Scrum, ensuring success with Scrum can be a daunting prospect.  You have understood that the benefits of ‘going agile’ include improving quality, productivity and time to market, but how does this happen in practice?  And how can you ensure that you can deliver these process improvements? If you have not undertaken Scrum Training with a formally Certified Scrum Trainer then you may be missing key knowledge and skills that will enable you to make the most of the opportunities afforded by effective implementation of Scrum principles and practices. This two-day, interactive course investigates the Scrum framework in detail from theory and foundations to practical application and pitfalls, covering all the team roles, activities, and artifacts, so that you can be an effective ScrumMaster or member of a Scrum team.


This course is useful for anyone who wants to be successful using Scrum.  As such, it will benefit anyone who is involved in a Scrum Project across the full range of Scrum roles.  It has been found to be helpful both to those newly setting out on their Agile journey, as well as those who have gained previous experience but now want to consolidate their knowledge or address questions that have arisen based on their experience.   In terms of roles, the course is suitable for Product and Project Managers, Product Owners, Functional / Departmental Managers, other Development Team Members (Architects, Designers, Coders, Testers, etc), and others involved in transitioning to Scrum within their organisation. Do you work for a company that makes a product or service? Then this class is for you!

The course is built for leaders in mind. Leaders who want to bring their teams and companies to a higher level of performance. At the team level, this role often falls on a ScrumMaster, but this class is great for anyone taking part in helping their organization succeed and become more Agile.
  • Architects
  • Board Members
  • Business Analysts
  • Developers
  • Directors
  • Engineers
  • Executives
  • Managers
  • Marketers
  • Operations Managers
  • Product Managers
  • Project Managers
  • Quality Assurance
  • Sales
  • Trainers


1. Who is the governing body of CSM® Course?

CSM® certification is provided by ScrumAlliance after successfully completing the training, trainer will register candidates name and email address with ScrumAlliance to get the exam link.

2. Who will be the trainer for this course?

CST – Certified Scrum Trainer from ScrumAlliance will delivere CSM® certified Scrum Master training and certification, having more than 15+ years of experience in training and consulting.

3. Do we get any pre course study material for this course?

Yes, you will receive study material before the training date, (Sometime we reserves until the start of workshop), and we give Hard Copy Manual on 1st day of training.

4. Is Exam fee included in the training fees that I pay?

Yes, exam fee is included in the training fee, which will be paid to ScrumAlliance by trainer.

5. Are there any per-requisites for taking CSM® training and Exam?

Anyone who wants to be successful using Scrum
·  Those newly setting out on their Agile journey ·  Those who have gained previous experience but now want to consolidate their knowledge or address questions that have arisen based on their experience ·  Those with the following roles within their organisation:

  • Product Owners
  • Product Managers
  • Business Analysts
  • Project Managers
  • Agile Coaches
  • ScrumMasters and Team Leaders
  • Process Owners and Managers
  • Functional / Departmental Managers

6. What is the time duration of Exam and what is the Format?

Examination will be objective type with total of 80 questions and duration for the examination is 60 minutes.

7. Where will be the venue for this training?

Support team usually sends the venue details 3 days before the workshop. However, Please contact support@ialglobal.com to get the venue and map details.

8. Are refreshments included in the package?

Yes, our standard refreshments we offer is two time tea/coffee (Cookies- optional) break each day. In case of lunch we will keep you posted.

9. Is it paper based or online exam. And where should I write my exam?

On last day of training, trainer will collect name and email and address submitted to ScrumAllinace within 14 days from that day candidate will receive exam link to take exam online.

10. Do you have any other training related to Scrum?

Yes, we also conduct CSPO®, PSM®, PSPO®, PSF®, and PSD.NET® etc.

11. Will I get PDUs after completing this training?

Yes, we will provide you 14 PDU certificate after successfully completing the training.

About course

Scrum is firmly part of mainstream Project Management, and this class takes experienced project managers and experienced software developers into the world of Scrum. Scrum is used worldwide, to deliver software products in small to large and sometimes very large organizations. Whether work is done for a start-up company creating a new app, or a government project building support for our Veterans - Scrum is more and more often the framework of choice for rapid delivery of desired results. In the two days of class you will learn Scrum-by-the-book (the Agile Atlas and the Scrum Guide), and then explore how the Scrum concepts fit in real world projects: In your projects, with the challenges and limitations that your organization and your customers put around a software development project.